- Challenge: A leading European bank faced profitability challenges due to low-interest rates and regulatory pressures. It needed to restructure its operations to maintain competitiveness.
- Solution: BCG conducted a thorough analysis of the bank’s cost structure, streamlined its operational processes, and recommended a focus on core markets while exiting non-performing segments. They also introduced a digital banking platform to enhance customer engagement.
- Key Success Factors: Clear strategic focus, cost-reduction initiatives, and embracing digital innovation.
- Impact: The restructuring led to a 15% reduction in operational costs, improved customer retention, and positioned the bank for sustainable growth in a highly regulated market.
How We Solve This Project
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